It is understandable that taking on the services of a good IT support company is a big decision for many businesses – it can end up costing quite a lot of money each month and year, so it is important that the right brand is chosen to perform your IT support role. Here are some tips from a great blog PC Support Group and their main questions to ask your next IT support company.
- Can they give references? Simply calling a couple of other companies who have business dealings with your IT support company could be worthwhile to get the gist of how they perform and what their services are like. Can they communicate well and would they recommend them to others?
- How big is the company? IT support companies vary widely, and “one man band” outfits will offer a very different servide to those of much larger companies. You need to be sure that the company can deal with your demands.